Terms of Service

OVERVIEW
This website is operated by Sovara. Throughout the site, the terms “we”, “us”, and “our” refer to Sovara. Sovara offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Any new features or tools added to the current store shall also be subject to the Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates or changes to our website. It is your responsibility to check this page periodically for changes.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform to sell our products and services.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence, or that you are the age of majority and have given us consent to allow your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose. You must not transmit any worms, viruses, or destructive code. A breach of any Terms will result in immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
You understand your content (excluding credit card data) may be transferred unencrypted and adapted to technical requirements.
Credit card information is always encrypted during transmission.
You agree not to duplicate, copy, sell, or exploit any portion of the Service without express written permission.

SECTION 3 – PRODUCT INFORMATION & ACCURACY

We aim to ensure all product descriptions and information are accurate, but we do not warrant that all content is error-free. Content is for general information and should not be solely relied upon without professional advice.

SECTION 4 – MODIFICATIONS

We reserve the right to change prices, modify or discontinue the Service without notice.
We are not liable for any price changes or interruptions.

SECTION 5 – PRODUCTS OR SERVICES

Some products may be available exclusively online. These may be subject to limited quantities and our Return & Refund Policy.
We reserve the right to limit sales by region or jurisdiction.
All product descriptions or pricing are subject to change at any time without notice.
We do not guarantee your expectations will be met.

SECTION 6 – BILLING & ACCOUNT INFORMATION

We reserve the right to refuse or limit orders. We may cancel or modify orders and attempt to notify you via email or phone.
You agree to provide up-to-date and accurate account information.

SECTION 7 – THIRD-PARTY TOOLS

We may provide access to third-party tools “as is.”
We do not monitor or control these tools and disclaim liability arising from their use.

SECTION 8 – THIRD-PARTY LINKS

Third-party links may direct you to sites not affiliated with Sovara. We are not responsible for third-party content, policies, or transactions.

SECTION 9 – USER COMMENTS & FEEDBACK

If you submit comments, suggestions, or other materials, you grant us unrestricted use.
We may remove content we deem unlawful or inappropriate.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal data is governed by our Privacy Policy.

SECTION 11 – ERRORS & OMISSIONS

We reserve the right to correct any errors and to change or update information at any time without notice, including after you submit your order.

SECTION 12 – PROHIBITED USES

You may not use the site for:

  • Illegal purposes

  • Violating rights of others

  • Spamming or phishing

  • Uploading malware or viruses

  • Harassment or abusive content

SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

We do not guarantee uninterrupted service or error-free performance.
All products and services are provided "as is" without warranties.
Sovara is not liable for any direct or indirect damages resulting from your use of the Service.

SECTION 14 – INDEMNIFICATION

You agree to indemnify Sovara and its affiliates, employees, and partners from any claim arising from your breach of these Terms.

SECTION 15 – SEVERABILITY

If any part of these Terms is deemed unlawful, the remaining provisions remain in effect.

SECTION 16 – TERMINATION

These Terms are effective unless terminated by either party.
We may terminate your access if you violate any term.

SECTION 17 – ENTIRE AGREEMENT

These Terms, along with our policies, constitute the full agreement between you and Sovara.

SECTION 18 – GOVERNING LAW

These Terms shall be governed by the laws of Germany and applicable EU consumer protection regulations.

SECTION 19 – CHANGES TO TERMS

You can review the latest version of the Terms on this page. Continued use of the Service after updates constitutes acceptance.

SECTION 20 – CONTACT INFORMATION

Questions about the Terms should be sent to:
📧 support@mysovara.com

SECTION 21 – DISCLAIMER

Our products are not medical devices. Use at your own risk and follow provided instructions carefully. Sovara is not liable for misuse or harm resulting from the use of its products.

SECTION 22 – ORDER ELIGIBILITY

To purchase from Sovara, you must be 18 or older. We reserve the right to cancel any order made by minors.